Options designed to meet your changing laboratory need
Experience the Pace difference, we take pride in the work we do and offer and unmatched level of service and support. Nationwide coverage supported through our network of regional offices. As an ISO 9001:2015 accredited division, you can rest assured that the level of service, support and ongoing product knowledge is what sets us apart.
Service Agreements
Traditional service contracts are a great way to ensure your instrumentation stays in peak condition. Customizable plans including maintenance, repairs and qualification options. All of our plans are supported by OEM traceable trained technicians and include same day remote support and 24-hour emergency response times.
Time and Materials
Fast and reliable service when you need it. Excellent response times and a vast multi-vendor instrumentation knowledge including legacy and new models.
Dedicated Resource
A dedicated Pace Professional who knows your equipment, an excellent option for larger labs looking to consolidate vendors and ensure maximum up time. We will place a trained Pace instrument service technician onsite at your location that can oversee daily maintenance and routine service as well as offer techniques and training to end users and respond to repairs immediately.