Mike Fuller serves as the Senior Vice President and Chief Operating Officer and is responsible for the day-to-day general management and oversight of all Pace lab operations. Under Mr. Fuller, Pace Analytical has maintained a long term focus on streamlining and improving operations to support business growth. He has been instrumental in developing quality systems and procedures to maintain that focus across all labs and business channels. Mr. Fuller has provided the leadership and business acumen required to improve efficiency and promote continuous improvement and staff training — all while staying within the annual operating budget and plan. He also plays a critical role in Pace’s companywide strategy for lab acquisitions, logistics and new business development and growth.
Prior to joining Pace, Mr. Fuller was the Senior Director of Operations for Progenity, a CLIA-credited clinical diagnostics laboratory that operates across the United States and is headquartered in Ann Arbor, Michigan. In this role, Mr. Fuller championed a continuous improvement program through the use of Lean Six Sigma and other quality tools, with an emphasis on implementing and utilizing appropriate metrics to achieve customer satisfaction through operational excellence. As the former National Director of Field Operations for Progenity, he improved on-time delivery of samples from 95% to 98% and reduced courier costs by 15% per unit.
Before joining Progenity in 2014, Mr. Fuller was the Vice President of Operations for MEDLAB and was responsible for all aspects of operations, including business units in Beltsville, Maryland, Cleveland, Cincinnati and St. Louis, all while overseeing consolidation of Billing and Client Service Functions, the Laboratory, Logistics, Human Resources and Information Technology. He was also the Director of Field Operations and Specimen Management for Quest Diagnostics.
Mr. Fuller received his B.S. Degree in Microbiology from Eastern Michigan University and his MBA from the University of Michigan, Flint.