Survey

Contact Information

Name

Company

E-mail

Phone

Primary Pace Lab

Project Type

Responsiveness

Pace responsiveness to technical inquiries

Pace responsiveness to all requests

Project Manager promptness on returning phone calls

Overall Project Manager rating

Effectiveness of Pace Sales Support

Turn Around Times

Timeliness of electronic results

Timeliness of final report

Report/Data

Final report format

Accuracy of results

Did the report/data meet your project requirements?

Invoice accuracy

Test Protocol/ Regulatory Assistance (Field Services Only)

Bottle Orders

Timeliness of Bottle order delivery

Completeness and appearance of Bottle order kits

Overall

Does Paces operation hours meet your needs

Overall Pace customer service rating

Overall Pace quality rating

How Can We Improve?